Terms of service


OVERVIEW

Welcome to NINJAH! The terms "we", "us" and "our" refer to NINJAH. NINJAH operates this store and website, including all related information, content, features, tools, products and services (the "Services").

By visiting or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy.


SECTION 1 - ACCESS AND ACCOUNT

By using this site, you confirm that you are at least the legal age in your country.

You agree to provide accurate, complete, and up-to-date information when placing an order.
You are responsible for maintaining the confidentiality of your account and information.


SECTION 2 - PRODUCTS

We do our best to display products as accurately as possible. However, colors and details may vary depending on your device.

We reserve the right to modify or discontinue products at any time without notice.


SECTION 3 - ORDERS

Placing an order means you are making an offer to purchase.
We reserve the right to accept or رفض (decline) any order.

⚠️ Cash on Delivery (COD):

  • Orders must be confirmed via phone or message
  • Fake or unconfirmed orders may be canceled
  • Repeated رفض الطلب (order refusal) may lead to blocking future orders

SECTION 4 - PRICES AND BILLING

Prices may change at any time without notice.
All prices are listed in local currency and may not include shipping fees.

You agree to provide accurate billing and contact information.


SECTION 5 - SHIPPING AND DELIVERY

We aim to deliver orders within the estimated timeframe (usually 1–3 business days in Morocco).

We are not responsible for delays caused by:

  • Shipping companies
  • Incorrect customer information
  • Force majeure events

SECTION 6 - RETURNS & REFUNDS

We accept returns only if:

  • The product is damaged
  • The wrong product was delivered

Requests must be made within 48 hours after delivery.

Products must be unused and in original condition.


SECTION 7 - INTELLECTUAL PROPERTY

All content on this website (images, logos, designs, text) is the property of NINJAH and may not be used without permission.


SECTION 8 - THIRD-PARTY SERVICES

We are not responsible for third-party tools, apps, or links used on our website.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. However, all purchases are made directly with NINJAH.
Shopify is not responsible for any transactions or issues related to your orders.


SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.
https://ninjah.ma/policies/privacy-policy


SECTION 11 - FEEDBACK

Any feedback you provide may be used by us for marketing or improvement purposes without compensation.


SECTION 12 - ERRORS

We reserve the right to correct errors in pricing, product descriptions, or availability at any time.


SECTION 13 - PROHIBITED USE

You agree not to use this website for:

  • Illegal activities
  • Fraudulent orders
  • Spamming or hacking

SECTION 14 - TERMINATION

We may suspend or terminate access to our Services at any time if Terms are violated.


SECTION 15 - DISCLAIMER

All products and services are provided "as is" without warranties of any kind.


SECTION 16 - LIMITATION OF LIABILITY

We are not liable for any indirect or consequential damages resulting from the use of our products or services.


SECTION 17 - GOVERNING LAW

These Terms are governed by the laws of Morocco.


SECTION 18 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the changes.


SECTION 19 - CONTACT

For any questions, contact us at:

📧 ecom@adelka.fr

📞 0668-567152

📍 Hay Argana Bloc b nr 82 Ait Melloul, 81000 , Morocco